The National Social Security Institute (NSSI) won three awards of the prestigious competition for good practices in the state administration organized by the Institute for Public Administration (IPA) at the end of 2017.

The NSSI project “National System for Award and Payment of Pensions” conquered the special prize in the section “Technological Solutions for Open Government”. The honored project comprises a centralized web-based institutional information system for data gathering, validation and storage of data for award and payment of pensions. It supports the institutional business processes at NSSI, as well as the monitoring, control and performance processes. The project is developed entirely by NSSI own resources. The added value is rising quality of services for the clients and delivering of e-services through different channels, i.e. digitally. The second winner in the same category is the local office of NSSI in Kardzhali. It’s project comprises electronic exchange with more than 20 other local public administrations in the region. This prize is awarded for the significant decrease of the administrative burden for insured persons and their employers.
The regular yearly event “Bulgarian-German consultation days” merited Special Certificate for Social Responsibility and Social Partnership. The pension consultations provided by joint expert teams of Bulgarian and German social security administrations have been defined as a sustainable practice with significant social effects.
The IPA organizes competition for good practices in the state administration every year and targets project of central and local government. In 2017 there were three categories of awards: “Human Development”, section “Technological Solutions for Open Government” and “Social Responsibility and Social Partnership”.


Skip to content
This site is registered on as a development site.